一般條款

一般條款

客戶應遵守下列有關卓康保健有限公司所提供服務的條款,並受其約束:
1. 定義
除另有註明外,以下的文字及措辭具有如下意義:

“協議” 申請、一般條款及特別條款。
“申請” 任何客戶書面申請或透過卓康保健有限公司認可途徑的申請。
“費用” 卓康保健有限公司不時收取的服務費用包括但不限於任何稱為申請費用、年費或其他卓康保健有限公司不時公佈或印刷的其他收費。
“客戶” 指申請內所指的客戶。
“一般條例” 在此載列的條款及其不時的修訂本。
“香港” 中華人民共和國香港特別行政區。
“卓康保健” 卓康保健有限公司。
“人士” 應包括公司、獨資公司、合夥公司及其他法人團體。
“服務” 客戶在申請表上提供的服務。

2. 協議
卓康保健與客戶訂立的協議在卓康保健接受申請後生效,協議應繼續生效直至根據協議的條款終止為止。

3. 收費及費用
客戶同意:
a. 客戶須負責為所提供的服務支付年費,除卓康保健否決其申請外,所有預付費用均不予發還。
b. 若客戶遺失會員咭須繳付港幣五十元正作為補領新證之行政費用,該費用會不時作出修訂並向客戶通告。
c. 若任何事情上發生爭議,卓康保健將為最終決定,並對客戶有約束力。

4. 提供服務
卓康保健將盡力提供服務。

5. 終止 / 解除協議
在下列情況下可終止協議:
a. 客戶在到期日未能支付會員咭之年費;或
b. 客戶違反協議的任何條款。
c. 以自動轉賬繳費之客戶,如下年度不欲繼續接受卓康保健之服務,必須於協議到期前一個月通知卓康保健,否則新一年之年費將會自動過戶,而已收費用將不會發還。

6. 責任限制
a. 倘因卓康保健控制能力範圍以外的事情發生,卓康保健根據協議的規定拒絕提供服務,而使卓康保健未能履行責任或提供服務予客戶,卓康保健概不對客戶承擔任何責任。
b. 本第六條並不限制或排除該些在香港法例下不容許限制或排除的責任。

7. 客戶的責任
a. 客戶須遵從卓康保健有關客戶使用服務的任何合理指示,香港法例及其他適用法律。
b. 客戶於申請服務時,必須向卓康保健申報正確及完整資料(包括但不限於姓名、地址、電話號碼、身份證號碼,視乎要求),如該等資料有任何變動或更改,應在可行情況下盡快通知卓康保健。
c. 如客戶享用服務時,會員咭及身份證明文件必須同時出示方能生效。

8. 客戶資料
客戶確認及同意所有就協議有關所提供的資料將根據卓康保健不時按個人資料(私隱)條例所訂立的政策及慣例處理。

9. 其他條款
a. 除在特別條款另有規定外,協議為客戶與卓康保健之間就有關申請內所載的會籍項目下的服務及/或設備的完整及唯一的協議。協議取代客戶與卓康保健之間就有關申請內所載的會籍項目下的服務及/或設備,不論其為口頭或書面的所有諒解或以前的協議,以及所有陳述或其他通訊。
b. 在未得到卓康保健的書面同意之前,客戶不可將協議的任何權利及責任,無論是全部或部份,以轉讓、轉送、發牌或其他形式分配給任何人。
c. 客戶同意向卓康保健賠償其就向客戶執行協議而引致的一切損失,損害及費用。
d. 卓康保健無義務核證看來是客戶或其代表的簽字或印鑑之真確性或授權。在協議中任何授權簽署人的印章、商用印章、私人圖章、簽字或印鑑均對客戶有約束力,卓康保健不可撤銷地獲得授權依賴看來是由客戶或其代表簽署的任何表格、信函或文件。
e. 任何由卓康保健給予客戶的賬單或書面通知,將會送致在申請內所載的地址或傳真號碼或電子郵件地址或其他客戶之後以書面通知卓康保健的其他地址或傳真號碼,而該些賬單或通知若以郵遞形式送出,應於四十八小時後視作被客戶收到,若以傳真形式,則在傳送報告顯示成功傳送時視作客戶收妥賬單或通知,若以電子郵件形式,則在電子郵件被發送後視作客戶收妥賬單或通知。
f. 倘若協議中任何條款或條件被法律禁止或不可按法律執行,則僅只是該被禁止或不可按法律強制執行的部份失效,所有其他條款仍然有效。
g. 卓康保健保留隨時更改或增刪協議條款及條件的權利,任何修訂及/或增補,不論客戶實際和知悉與否,一經要求(若適用)公佈,或展示或以任何卓康保健認為適合的方式通知客戶後生效,不論客戶是否真正知道或確認。客戶在該生效日後繼續使用服務,即等同接受該等變動而無異議。
h. 一般條款是受特別條款(若有)規限,若兩者有分歧時,就分歧部份,以特別條款為準。
i. 協議是受香港法律管轄,客戶服從在香港有管轄權的法院的非專屬管轄權。
j. 本協議備有中、英兩文本。倘兩文本有差別,應以英文為準。

GENERAL TERMS AND CONDITIONS

The customer shall observe and be bound by the following terms in relation to the provision of Services by Medicpro Limited:
1. Definitions
Unless otherwise stated, the following words and expressions shall have the following meanings:

“Agreement” The Application, the General Terms and the Special Terms.
“Application” Written application permitted by Medicpro Limited, made by the customer requesting provision of Services.
“Charges” The charges for the services charged by Medicpro Limited from time to time including but not limited to any fees or charges referred to subscription, annual charges or such other fee which may be announced or published by Medicpro Limited for provision of any service from time to time.
“Customer” The Customer specified in the Application.
“General Terms” The terms and conditions set out herein as amended from time to time.
“Hong Kong” Hong Kong Special Administrative Region of the People’s Republic of China.
“MEDICPRO” Medicpro Limited.
“Person” Shall include companies, sole proprietorships, partnership and other body corporate.
“Services” Services applied for the customer in the Application.

2. The Agreement
The Agreement between MEDICPRO and the Customer is effective upon the acceptance by MEDICPRO of the Application. The Agreement shall continue until terminated in accordance with the terms and conditions of the Agreement.

3. Fees and Charges
The Customer agrees that:
a. The Customer shall pay the annual fee of the membership in order to have the services provided by MEDICPRO and such membership fee is not refundable unless the Application is declined by MEDICPRO.
b. Administrative charge of HK$50 shall be charged for re-issuing of lost membership card and the charge may change with prior notice.
c. In case of disputes over the charges, MEDICPRO decision shall be final and binding on the Customer.

4. Provision of Services
MEDICPRO will use its reasonable efforts to provide the Services.

5. Termination of Agreement
The agreement shall be terminated if:
a. The Customer failed to pay MEDICPRO the annual membership fee on the due date; or
b. The Customer is in breach of any of the terms of the Agreement.
c. In the case of the customer has chosen auto-pay as renewal mode, one month prior written notice must be made to MEDICPRO to terminate the Agreement.

6. Limitation of Liability
a. MEDICPRO shall not be liable to the Customer in the event that MEDICPRO is unable to perform an obligation or provide services to the customer because of any factor outside MEDICPRO’s control or MEDICPRO refusal to provide Services pursuant to the provisions of the Agreement.
b. Nothing under Clause 6 shall limit or exclude MEDICPRO’s liability which is not permitted to be limited or excluded under Hong Kong law.

7. The Customer’s Responsibility
a. The Customer shall comply with Hong Kong law, other applicable law and the reasonable instructions of MEDICPRO relating to the Customer’s use of the Services.
b. At the time of application for the Services, the Customer shall supply to MEDICPRO its correct and complete information (including but not limited to name, address, telephone number and Identity Card number as may be required) and notify MEDICPRO of any change or alteration to that information in writing as soon as practical.
c. Members must show up the membership card and ID card prior enjoying the privileges of the membership.

8. Personal Information
The members acknowledges and agrees that all information supplied to MEDICPRO in relation to this application will be subject to the policies and practices of MEDICPRO under the Personal Data (Privacy) Ordinance.

9. General Provisions
a. Unless otherwise stated in the Special Terms (if any), the Agreement is the complete and exclusive statement of the agreement between the Customer and MEDICPRO in relation to the membership(s) as specified in the relevant Application. The Agreement supersedes all understandings or prior agreements, whether oral or written, and all representations or other communications between the Customer and MEDICPRO in relation to the accounts as specified in the relevant Application.
b. The Customer shall not assign, transfer, convey, licence or otherwise dispose of any of the rights and obligations under the Agreement whether, wholly or partially unless with the prior notice of MEDICPRO.
c. The Customer agrees to indemnify MEDICPRO for all losses, damages or expenses incurred by MEDICPRO in connection with the enforcement of the Agreement against the Customer.
d. MEDICPRO is not be bound to verified the authenticity or authority of a signature or mark purportedly of or on behalf of the Customer. Any authorized signatory chop, business chop, personal seal, signature or mark appearing on the Agreement shall be binding on the Customer and MEDICPRO is irrevocably authorized to rely on any form , letter or document purportedly signed by or on behalf of the Customer.
e. Any bill or written notice from MEDICPRO to the Customer will be sent to the address or facsimile number shown on the Application or such other address or facsimile number or e-mail address as the Customer may subsequently notify MEDICPRO in writing and such bill or notice shall be deemed served/received by the Customer within 48 hours of posting or immediately upon faxing if the transmission report indicates that the fax transmission was successful or immediately upon sending the e-mail.
f. If a term or condition of the Agreement is prohibited or unenforceable by law it shall be ineffective only to the extent of the prohibition or unenforceability. All other terms and conditions shall remain in full force and effect.
g. MEDICPRO reserves the right to vary, delete, amend or add to the terms and conditions of the Agreement from time to time and such revision and/or addition shall become effective when published in accordance with requirement (if applicable), or displayed or notified the Customer in any manner as MEDICPRO thinks fit, irrespective of whether the Customer has actual notice or knowledge thereof. Continued use of the Services after the effective date will constitute acceptance by the Customer of such revision and/or addition without reservation.
h. The General Terms are subjected to the Special Terms (if any) and if any inconsistency between them, the Special Terms shall prevail to the extent of inconsistency.
i. The Agreement is governed by the laws of Hong Kong and the Customer submits to the non-exclusive jurisdiction of Hong Kong courts.
j. The Agreement is available in both English and Chinese. In event of any inconsistency, the English version shall prevail.